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Another great reason to go on that shopping spree
With no minimum spend and up to $60 cashback monthly, there’s another great reason to go on that shopping spree. Enjoy up to 3% cashback on your online buys with no minimum spend.

Get the Singpost Platinum Visa Credit Card from Singapore Standard Chartered Bank to enjoy the rewards and benefits today!

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Allianz Cyber Insurance

From 1 January to 31 December 2019 (“Period of Insurance”), all Spree Credit Cardholders will enjoy the following benefits when making an online purchase using the Spree Credit Card:
Digital Online Shopping Protection
In the event that a Spree Credit Cardholder buys goods online for personal use that turns out to be a “Non-delivery of the goods” or “Non-compliant goods”, insurance cover of up to S$1,000 during the Period of Insurance is provided, subject to the Allianz Cyber Insurance Master Policy and Conditions.


If a Spree Credit Cardholder purchases a Covered Item online, pays for it in full, using the Spree Credit Card and within 14 calendar days of the date of purchase, finds the exact item being offered at a lower price on another website, Allianz will reimburse the price difference up to S$1,000 per Covered Item, subject to the Allianz Cyber Insurance Master Policy and Conditions.

Terms & Conditions

Spree Credit Card Terms and Conditions
The Spree Credit Card (“Spree Card”) gives you cashback (“Cashback“) when you (including your supplementary cardholder(s) on your Card account) charge Eligible Retail Transactions (refer to transaction exclusions below) to the Card, in the following manner:

(i) 3% cashback on Eligible Retail Transactions identified as online transactions based on codes assigned by Visa that are charged in a foreign currency that are not made via telephone or mail order (“Eligible Foreign Currency Online Transactions”);

(ii) 3% cashback on Eligible Retail Transactions identified as vPost transactions (“vPost Transactions”) based on merchant descriptions “PAYPAL *VPOST” and/or “VPOST SHIPPING” and/or “VPOST SHIPPING SERVICE”;

(iii) 2% cashback on Eligible Retail Transactions identified as (A) online transactions based on codes assigned by Visa that are charged in Singapore Dollars that are not made via telephone or mail order and/or (B) transactions made using Apple Pay, Android Pay or Samsung Pay via contactless terminals using Near Field Communication technology, and which are not Samsung Pay transactions using Magnetic Secure Transmissions and/or (C) contactless transactions (“Eligible Local Currency Online Transactions”); and/or

(iv) 1% cashback on all Eligible Retail Transactions that are not Eligible Foreign Currency Online Transactions, vPost Transactions or Eligible Local Currency Online Transactions (“Other Retail Transactions”).

The following transactions are not Eligible Retail Transactions and will not earn Cashback: a) any cash advance; b) any fees and charges (including annual fees, late payment fees, interest charges, and or finance charges) charged to your Card; c) any balance or fund transfer; d) any monthly instalment of an EasyPay transaction; e) any amount charged to your Card (and/or your supplementary credit card) that is subsequently cancelled, voided, refunded or reversed; f) recurring payments or payments made to all billing organisations using Standard Chartered Online Banking; g) AXS or ATM transactions made using the Card; h) amounts which have been rolled over from the preceding months’ statements; i) tax refunds credited into your Card account (and/or your supplementary credit card account); j) any tax payments charged to your Card (and/or your supplementary credit card); k) any insurance premiums charged to your Card (and/or your supplementary credit card); l) any top-ups or payment of funds to any prepaid cards (with the exception of EZ-Reload charged to your Card) and any prepaid accounts including without limitation to the following accounts or any other accounts as we may specify from time to time: EZ LINK PTE LTD, EZ LINK PTE LTD (FEVO), EZ-LINK PTE LTD SINGAPORE, EZ-LINK TOP-UP KIOSK, EZ-LINK (IMAGINE CARD), EZLINK*, EZ LINK, EZLINKS.COM, FLASHPAY ATU, TRANSITLINK*, TRANSIT LINK*, TRANSIT LINK PL, TRANSIT, MB* MONEYBOOKERS.COM, WWW.IGMARKETS.COM.SG, OANDAASIAPA, OANDA ASIA PAC, PAYPAL * BIZCONSULTA, PAYPAL * OANDAASIAPA, PAYPAL * CAPITALROYA, Saxo Cap Mkts Pte Ltd and SKR*SKRILL.COM and m) any other charge, fee, transaction or payment as we may stipulate from time to time.

The maximum Cashback awarded for any statement cycle month is capped at S$60 per Card account. Cashback is computed on a monthly basis based on your statement date and will be calculated based on two decimal places for each individual Eligible Retail Transaction without any rounding off. Cashback earned will be reflected in that month’s card statement but credited to your principal Card account only in the following statement cycle month. Such Cashback amount will be automatically offset against the following statement cycle month’s billed amount. Cashback earned by your supplementary cardholder(s) of the Card will be credited into your principal Card account.

Spree Credit Card Terms and Conditions

  1. The Spree Credit Card ("Spree Card") gives you cashback ("Cashback") when you (including any person you authorise as a supplementary cardholder on your account) use the Spree Card in the manner specified in these terms and conditions.

Cashback on Eligible Retail Transactions

  1. Cashback is awarded only on retail transactions which exclude those transactions listed in Clause 5 below (“Eligible Retail Transactions”) made on your Spree Card based on the date such transactions are posted to your Spree Card account. For the avoidance of doubt, the date the transaction is charged may not be the same as the date the transaction is posted due to factors including but not limited to processing time and differences in time zones (where applicable). For clarity, Eligible Retail Transactions charged to the Spree Card in a month (as defined in Clause 7 below) but yet to be posted to the  Spree Card account by the  Spree Card statement date will not be taken into account in the computation of Cashback earned for that month (as defined in Clause 7 below). Cashback is computed on a monthly basis based on your statement date and will be calculated based on two decimal places for each individual Eligible Retail Transaction without any rounding off. Cashback earned will be reflected in that month’s Spree Card statement but credited to your principal Spree Card account only in the following statement cycle month. Such Cashback amount will be automatically offset against the following statement cycle month’s billed amount. Cashback earned by your supplementary cardholder(s) of the Spree Card will be credited into your principal Spree Card account.
  2. You can earn Cashback at the rate set out in Clause 4 below on the following transactions  charged to your  Spree Card:
    1. eligible transactions identified as online transactions based on codes assigned by Visa that are charged in a foreign currency ("Eligible Foreign Currency Online Transactions");
      1. Eligible Foreign Currency Online Transactions refers to online Eligible Retail Transactions that are not made in Singapore Dollars;
      2. Eligible Foreign Currency Online Transactions exclude transactions made via telephone or mail order;
      3. Eligible Foreign Currency Online Transactions are identified via their category codes. These category codes are assigned by Visa after the merchants and their acquiring banks decide on the relevant category for transactions made at such merchants. If the merchants are not classified by Visa under the online category of merchants, transactions made at these merchants will not be eligible for the Cashback on Eligible Foreign Currency Online Transactions. For the avoidance of doubt, the list of category codes is not under the purview of Standard Chartered Bank (Singapore) Limited and we are not responsible for the category code assigned to a transaction;
    2. eligible transactions on vPost ("vPost Transactions") based on merchant description “PAYPAL *VPOST” and/or “VPOST SHIPPING” and/or “VPOST SHIPPING SERVICE”;
    3. eligible transactions identified as online transactions based on codes assigned by Visa that are charged in Singapore Dollars and/or transactions made using mobile wallets and/or contactless transactions ("Eligible Local Currency Online Transactions");
      1. Eligible Local Currency Online Transactions refers to online Eligible Retail Transactions made in Singapore Dollars;
      2. Eligible Local Currency Online Transactions exclude (1) transactions made via telephone or mail order and (2) Samsung Pay transactions using Magnetic Secure Transmissions;
      3. Eligible Local Currency Online Transactions are identified via their category codes. These category codes are assigned by Visa after the merchants and their acquiring banks decide on the relevant category for transactions made at such merchants. If the merchants are not classified by Visa under the online category of merchants, transactions made at these merchants will not be eligible for the Cashback on Eligible Local Currency Online Transactions. For the avoidance of doubt, the list of category codes is not under the purview of Standard Chartered Bank (Singapore) Limited and we are not responsible for the category code assigned to a transaction;
      4. Mobile wallet transactions are transactions made using Apple Pay, Android Pay or Samsung Pay via contactless terminals using Near Field Communication technology; and/or
    4. any other Eligible Retail Transactions that are not Eligible Foreign Currency Online Transactions, vPost Transactions or Eligible Local Currency Online Transactions ("Other Eligible Retail Transactions").
  3. Cashback will be awarded in the following manner:
Category of Eligible Retail Transactions Cashback
(a) Eligible Foreign Currency Online Transactions 3%
(b) vPost Transactions 3%
(c) Eligible Local Currency Online Transactions - including transactions made using mobile wallets and/or contactless transactions 2%
(d) Other Eligible Retail Transactions 1%
  1. The following transactions will not qualify as Eligible Retail Transactions:
    1. any cash advance;
    2. any fees and charges (including but not limited to annual card fees, interest charges, cash advance fees, finance charges and/or late payment charges);
    3. any balance or funds transfer;
    4. any monthly instalment of an EasyPay transaction;
    5. any amount charged to your  Spree Card that is subsequently cancelled, voided, refunded or reversed;
    6. recurring payments or payments made using Standard Chartered Online Banking;
    7. AXS or ATM transactions made using the Spree Card;
    8. amounts which have been rolled over from the preceding months' statements;
    9. tax refunds credited into your Spree Card account (and/or your supplementary credit card account);
    10. any tax payments charged to your Spree Card (and/or your supplementary credit card);
    11. any insurance premiums charged to your Spree Card (and/or your supplementary credit card);
    12. top-ups or payment of funds to any prepaid cards and any prepaid accounts including without limitation to the following accounts or any other accounts as we may specify from time to time, and:
EZ LINK PTE LTD FLASHPAY ATU OANDAASIAPA
EZ LINK PTE LTD (FEVO) TRANSITLINK* OANDA ASIA PAC
EZ-LINK PTE LTD SINGAPORE TRANSIT LINK* PAYPAL * BIZCONSULTA
EZ-LINK TOP-UP KIOSK LINK PL PAYPAL * OANDAASIAPA
EZ-LINK (IMAGINE CARD) TRANSIT PAYPAL * CAPITALROYA
EZLINK* MB * MONEYBOOKERS.COM Saxo Cap Mkts Pte Ltd
EZ LINK WWW.IGMARKETS.COM.SG SKR*SKRILL.COM
EZLINKS.COM

m. any other charge, fee, transaction or payment as we may stipulate from time to time.

Maximum Cashback

  1. The maximum Cashback awarded for any month is capped at S$60 per Spree Card account.

General

  1. For the purposes of these terms, "month" means the period from the statement date of the current month to one day prior to the statement date of the following month.
  2. For any new transaction payable by monthly instalment payments, if you charge the total amount in respect of such transaction to your Spree Card within a particular month where such total amount is successfully converted to monthly instalments:
    1. at the point of sale by a participating merchant, the monthly instalment amount (and not the total amount charged) will qualify for Cashback provided that (i) such new transaction payable by monthly instalment payment is a Eligible Retail Transaction, and (ii) such monthly instalment amount is successfully posted to your Spree Card account before the end of that month. Subsequent monthly instalment amounts will also qualify for Cashback for such months in which the relevant instalment amount is posted; or
    2. at a later date by us, the total amount charged (and not the converted monthly instalment amount) will qualify for Cashback provided that (i) such new transaction payable by monthly instalment payment is a Eligible Retail Transaction, and (ii) such monthly instalment amount is successfully posted to your Spree Card account before the end of that month. Subsequent monthly instalment amounts will also qualify for Cashback for such months in which the relevant instalment amount is posted.
  3. We are not responsible and accept no liability for any failure or delay in the transmission of a transaction and/or Eligible Retail Transaction by any party (including but not limited to Mastercard®/Visa acquiring merchants, merchant establishments, or any telecommunication provider) for whatsoever reason.
  4. Your  Spree Card account must be in good standing and conducted in a proper and satisfactory manner, as we may determine in our sole discretion, at the time of crediting the Cashback. In the event that your  Spree Card account is delinquent, terminated or suspended for any reason whatsoever before the Cashback is credited into your  Spree Card account, we reserve the right to forfeit such Cashback at our sole discretion without prior notice.
  5. We accept no liability for any late submission of any transaction and/or Eligible Retail Transaction by merchants for whatsoever reason.
  6. Any Cashback if credited to your  Spree Card account for any of the transactions listed under Clause 5 will be reversed at our sole discretion without prior notice.
  7. Spree Cards are excluded from earning rewards under the Standard Chartered 360° Rewards Programme.
  8. We reserve the right to vary, modify, and amend any of these terms (including but not limited to the right to vary the rate of Cashback, the maximum amount of Cashback to be awarded, and the basis of calculation of Cashback) from time to time without prior notice and you agree that you are bound by such variations, modifications, and amendments.
  9. Our decision on all matters pertaining to the Spree Card shall be final and binding on you and your supplementary cardholders.
  10. These Standard Chartered Spree Credit Card Terms and Conditions are to be read in conjunction with our Customer Terms and Credit Card Terms ("Other Terms"). In the event of any inconsistency between these terms and the Other Terms, these terms prevail only to the extent of such inconsistency.
  11. A person who is not a party to these terms and conditions has no rights under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any of these terms and conditions.
  12. These terms and conditions are governed and construed in accordance with the laws of Singapore. Any dispute arising out of these terms and conditions shall be referred to the exclusive jurisdiction of the Courts of Singapore.
  13. All information is accurate at the time of publication.

How to enjoy Cashback on your spend in a month?

With no minimum spend and up to $60 cashback monthly, here’s how the Spree Credit Card lets you earn attractive cashback:

Merchant
Product
Category
Amount Spent
Cashback
Cashback earned
Bloomingdale's Designer dress Online Foreign Currency  $398.00 3%  $11.94
Pottery Barn Coffee Table Online Foreign Currency  $1,680.00 3%  $50.40
vPost Shipping Fees vPost  $52.50 3%  $1.57
shop.adidas.com.sg Gym shoes Online Local Currency  $148.00 2%  $2.96
Swensen’s via ApplePay Dining Mobile Payment  $87.20 2%  $1.74
Takashimaya Skincare products Other retail spends  $260.00 1%  $2.60
Total  $2,625.70  $71.21
Total Cashback awarded: $60.00

SingPost Privileges Terms and Conditions

Valid from now to 31 October 2019, unless otherwise stated, for payments made with the Spree Credit Card.

Lock+Store
Discounts are not valid in conjunction with other promotions, vouchers, offers and discount cards. Not valid for merchandise items. Other terms and conditions apply.

vPost
Valid from 1 January till 31 October 2019. Applicable only when the promo code ‘SPREE2019’ is used and payment is made with a Spree Credit Card. The maximum discount is capped at S$1,250 per shipment. The Promotion is valid for air shipments only, not valid for economy shipping, sea shipments and vShop4U. The Promotion is valid for shipments to Singapore only. Unless otherwise stated, all promo codes and promotions cannot be combined with any other existing promotions or discounts and are only applicable for base and weight charge, not valid for fuel & other surcharges. vPost and its participating partners, may at any time at its sole discretion and without prior notice, vary, modify, delete or add to these terms and conditions.

SmartPac or Poly M
Must purchase min. 5 pcs of the same Smartpac item type to enjoy the discount. (Example, customer who purchases 2 Smartpac box and 1 Smartpac envelope, will not be accorded the 5% discount.) Minimum purchase of 3 SmartPac of the same type to enjoy 5% discount with Spree Credit Card only.
Speedpost Priority (International) Published Rates Promotion is valid until 31 October 2019. Promotion entitles user to 10% off the published rates of Speedpost Priority (International) Service with the use of Spree Credit Card. Promotion is non-exchangeable and non-redeemable for cash, credit or any other items in part or in whole. Speedpost terms and conditions apply.

Philatelic
Promotion entitles user to 10% off Philatelic Store at SingPost General Post Office with the use of Spree Credit Card, with a minimum spend of $30. Promotion is non-exchangeable and non-redeemable for cash, credit or any other items in part or in whole.

Allianz Cyber Insurance Master Policy and Conditions

From 1 January to 31 December 2019, Spree Credit Cardholder (“Cardholder”) who buys a Covered Item online and pays for it using the Spree Credit Card will enjoy the benefits of the Allianz Cyber Insurance Master Policy underwritten by Allianz Global Corporate & Specialty SE Singapore Branch (“Allianz”).

  1. Product Table of Benefits
Maximum Amount Payable Per Period of Insurance All Sum In Singapore Dollars
1 Section 1 – Digital Online Shopping Protection 1,000
Limit per item 500
2 Section 2 – Online Price Guarantee 1,000
The minimum price difference between the Purchased Covered Item and the same exact item found on another website with a lower price 50

*Maximum liability per Cardholder for the Period of Insurance is SGD 1,000.

  1. Digital Online Shopping Protection

In the event that you buy goods (new goods or gifts) online for your personal use that turn our to be a “Non-delivery of the goods” or “Non-compliant goods”; insurance cover is provided.

“Non-delivery of the goods” is expressed as: “Non-compliant goods” is expressed as:
a) The goods are not delivered, or are only delivered in part (this refers to a scenario in which the goods have not been received (in full) within 2 weeks of the agreed delivery date),

b) You have contacted the seller/ e-merchant and asked him to deliver within a period of a further two weeks (this can be done in writing, by e-mail or by fax – evidence of having contacted the seller/ e-merchant needs to be provided) and

c) The seller fails to fulfil his obligations in a timely manner.

a) The item received does not correspond to the item initially ordered from the Online Merchant in that the Covered Item being delivered is damaged, different, or incomplete.

b) You have contacted the seller/ e-merchant and asked him to repair or replace with a new one within a period of a further two weeks (this can be done in writing, by e-mail or by fax – evidence of having contacted the seller/e-merchant needs to be provided) and
c) The seller fails to fulfil his obligations in a timely manner.

In the event that the goods delivered to your doorstep have disappeared or gone missing, then insurance cover is provided, with the conditions as below:

  1. The purchased goods are left on your doorstep without your consent.
  2. The seller/e-merchant refused to reimburse you the substantiated losses.

The benefits that you will receive in an insured event are:

  1. Assistance service to help you recover the substantiated losses
    1. Advice and support on how to solve the case with the seller/ e-merchant
  2. Indemnification of the substantiated losses (including shipment & return cost) if the seller/ e-merchant doesn’t reimburse you after your request
    1. Financial compensation for purchased / sold items and reimbursement of delivery / return shipment costs.
  3. Total loss amount of up to SGD 1,000
    1. The benefit components provided under the “Digital Online Shopping Protection” are limited to loss amount of SGD 500 per item and/ or a total combined loss amount of SGD 1,000 per Cardholder within a given Period of Insurance.
  4. Cash reimbursement will be provided if it is a delivery of damaged, different or incomplete goods, with condition that the cash reimbursement will not be greater than the cost of particular part(s) that are affected.
  1. Online Price Guarantee

When a Spree Credit Cardholder purchases a Covered Item online and pays for it in full, using the SCB Spree Credit Card and within 14 calendar days of the date of purchase, finds the exact item being offered at a lower price on another website, Allianz will reimburse the price difference up to SGD 1,000 per Covered Item to the Cardholder, provided always that:

  1. The minimum price difference between the Purchase Price paid for the Covered Item and the lower price of the same exact item found on another website is SGD 50.
  2. The benefit components provided under the “Online Price Guarantee” are limited to loss amount of SGD 1,000 per Cardholder within a given Period of Insurance.
  3. The cheaper item must have the same size, make and model number, same model year and produced by the same manufacturer, attachment, accessories as the Covered Item.
  4. The online advertisement of the item with the lower price must be printed or screenshot on the same day of discovery and submitted as proof of loss at the point of claim. The advertisement must show the date it is printed or screenshot, the merchant’s Internet address, the advertised price and details of the item, including the make and model number and the manufacturer.
  5. The price difference must not include any applicable taxes, storage, shipping, handling and postage charges.
  6. Where the Covered Item is purchased in a foreign currency from the online store, the item with the lower price on another website must also be published in that same foreign currency, notwithstanding the amount reflected in the Credit Card statement is in Singapore dollars.
  7. A Covered Item that the Cardholder buys as a gift is covered under the Policy. In the Event a price difference is discovered, only the Cardholder, not the recipient of the gift, shall be entitled to a claim under this Policy.

“Covered Item” is defined as any retail product that is purchased new online for personal use or given as a gift and paid for entirely with the SCB Spree Credit Card at the point of purchase. The item must be purchased from a Third Party retail business registered with a valid business license according to the jurisdiction of the country which it is situated in and which accepts payment for goods through a secured online payment gateway and should not be an excluded item identified in Section 5.

  1. Claims

Please submit your claims request and notification to Allianz directly via email at scbclaims@allianz-assistance.com.sg
As soon as practicable, and in any case, within 30 days after the date of occurrence of an event, which may give rise to a claim, you must give written notification to Allianz.
If you do not, Allianz can reduce your claim by the amount of prejudice they have suffered because of the delay. You must co-operate with them at all times in relation to the provision of supporting evidence and such other information as they may reasonably require.
At a minimum, Allianz may request:

  1. Your first name and your last name
  2. Evidence that your insured product is insured with us
  3. A description of the incident that caused you to submit a claim
  4. A screenshot of the original printed sales receipt related to the purchase
  5. A screenshot of proof from your e-merchant that you did not provide consent for the purchased goods to be left on doorsteps.
  6. A proof of non-reimbursement from Your e-merchant
  7. This could include a written document from your e-merchant such as an email indicating that the e-merchant refuses to reimburse you. If you don’t have any proof of non-reimbursement from your e-merchant, Allianz may decline your

Allianz may ask you to provide translations of your documents into English at your expense to enable them to assess your claim. If you cannot provide the requested support document, then they can reject your claim. Please note that Allianz will never pay more than your actual loss.

Alternatively, please contact Allianz Call Centre @ 1800 222 1818 to seek further assistance

  1. General Exclusions

Allianz will not be liable for any losses directly or indirectly caused by, or in connection with, or arising from:

a) The following online purchases and amounts;

  1. Any goods purchased that do not satisfy our definition of a Covered Item,
  2. Any goods/gifts with original purchase price lower than SGD 100,
  3. Any goods purchased on a peer-to-peer or auction platform,
  4. Any amount recoverable from a logistics company or the e-merchant,
  5. Any amount recoverable from other insurance policies,
  6. Any case that was rejected by the insurance policies of the e-merchant,
  7. Boats, automobiles, motor boats, airplanes or any other motorized vehicles and their integral parts and installed accessories,
  8. Consumable or perishable items (including but not limited to food, drugs, electricity, fuel or oil),
  9. Animals or plant material,
  10. Real estate and its affiliated equipment which are, or are intended to form, part of any Home or real estate,
  11. Items of contraband,
  12. Business items with an original purchase price in excess of SGD 3,000,
  13. Items acquired for the purpose of re-supply/re-sale,
  14. Items acquired for transformation in a business (ie: components/ parts of a product for any profit making sales like metals, plastics, etc),
  15. Computer software, information stored on electronic devices, electronic applications or non-tangible items,
  16. Cash, bullion, negotiable instruments, vouchers, gift cards, trading cards, lottery tickets or other gambling related items, tickets of any description, travelers cheques, or collections such as stamps, coins and cards,
  17. Second-hand items, including antiques,
  18. Movable fixtures or fittings purchased in one package which can’t be separated into pieces (ie: fully equipped kitchen items like furniture, oven, freezer, dishwasher),
  19. Any refurbished items,
  20. Delivery Costs,
  21. Services,
  22. Copyrights,
  23. Any loss of use or consequential loss.
    The following capital transactions, speculative transactions and bets;

    • Gaming or wager contracts,
    • Forward or speculative transactions, or
    • The purchase of securities, book-entry securities, participating interests.

c) The following willful intent and prohibited, unethical transactions;

  • Losses that you cause with willful intent or for transactions that either violate a statutory ban or are unethical

*For full information of the product, please refer to the Policy Wording.

  1. Frequently Asked Questions
    1. What does the Digital Online Shopping Protection cover?

In the event that you buy goods (new goods or gifts) online for your personal use that turn out to be a “Non-delivery of the goods” or “Non-compliant goods”, then insurance cover is provided.

  1. What is Online Price Guarantee?

When a SCB Spree Credit Cardholder purchases a Covered Item online and pays for it using the SCB Spree Credit Card and within 14 calendar days of the date of purchase, finds the exact item being offered at a lower price on another website, Allianz will reimburse the price difference up to SGD 1,000 per Covered Item to the Cardholder.

  1. Where should I submit my claims?

Please submit your claims to Allianz via email at scbclaims@allianz-assistance.com.sg

  1. What are the items that are not covered?

Allianz will not be liable for any losses directly or indirectly caused by, or in connection with, or arising from:

  1. a) The following online purchases and amounts;
  • Any goods purchased that do not satisfy our definition of a Covered Item,
  • Any goods/gifts with original purchase price lower than SGD 100,
  • Any goods purchased on a peer-to-peer or auction platform,
  • Any amount recoverable from a logistics company or the e-merchant,
  • Any amount recoverable from other insurance policies,
  • Any case that was rejected by the insurance policies of the e-merchant,
  • Boats, automobiles, motor boats, airplanes or any other motorized vehicles and their integral parts and installed accessories,
  • Consumable or perishable items (including but not limited to food, drugs, electricity, fuel or oil),
  • Animals or plant material,
  • Real estate and its affiliated equipment which are, or are intended to form, part of any Home or real estate,
  • Items of contraband,
  • Business items with an original purchase price in excess of SGD 3,000,
  • Items acquired for the purpose of re-supply/re-sale,
  • Items acquired for transformation in a business (ie: components/ parts of a product for any profit making sales like metals, plastics, etc),
  • Computer software, information stored on electronic devices, electronic applications or non-tangible items,
  • Cash, bullion, negotiable instruments, vouchers, gift cards, trading cards, lottery tickets or other gambling related items, tickets of any description, travelers cheques, or collections such as stamps, coins and cards,
  • Second-hand items, including antiques,
  • Movable fixtures or fittings purchased in one package which can’t be separated into pieces (ie: fully equipped kitchen items like furniture, oven, freezer, dishwasher),
  • Any refurbished items,
  • Delivery Costs,
  • Services,
  • Copyrights,
  • Any loss of use or consequential loss.
  1. b) The following capital transactions, speculative transactions and bets;
  • Gaming or wager contracts,
  • Forward or speculative transactions, or
  • The purchase of securities, book-entry securities, participating interests.
  1. c) The following willful intent and prohibited, unethical transactions;
  • Losses that you cause with willful intent or for transactions that either violate a statutory ban or are unethical
  1. How do I check the status of my claims?
    You may contact Allianz at 1800 222 1818 or scbclaims@allianz-assistance.com.sg if you would like to find out more about your claims

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